Efficiency or Effective: Does it Really Matter?
1. The difference between efficient and effective outcomes
2. What the Outcome Matrix is
3. How outcomes direct program improvement
As leaders, we get caught in the same familiar routine without understanding whether we are being effective with the clients we serve. During this session, we will look at the 3 primary reasons to evaluate the effectiveness of the programs in your organization and discuss the difference between Efficient vs. Effective outcomes.